Setting Up Your ParentSquare Account

ParentSquare allows you to change your language setting so that you can receive posts in your preferred language. 

1. From Home, click the down arrow next to your name in the upper right.
2. Select My Account.
3. Click on Language Settings in the left-hand sidebar.
4. Select your preferred language from the dropdown menu and click Save.

1. From Home, tap the triple bars (menu) in the upper left.
2. Select Account, then Preferences.
3. From the Preferences screen, select Language.
4. Choose your preferred language. You will receive all post messages in your preferred language.

Here is a help article on how to change your language settings.

You can control how and when you want to receive notifications from District 64 and your children’s schools. Choose to receive your emails, texts and app notifications instantly or once a day in the evening (the Digest setting).

• You can only turn on text notifications if we have a working cell phone number on file for you in the PowerSchool ParentPortal and you can only turn on app notifications if you choose to download the app.
• You cannot turn off Urgent Alerts, but these will only be sent in a true emergency situation.
• District 64 staff member sending the message can override the digest setting, and send you a message instantly in situations when the message cannot wait to be received in the evening (such as the cancellation of an after-school event or a delayed bus route).

• User is a staff member and parent: combine staff account with personal parent account to access both with one login. All emails and phone numbers remain associated. Note: Staff must sign in with the email or phone number associated with their staff account.
• Parents share an email or home phone: their accounts will automatically link if they are listed with shared contact information.
• User is missing a student or school from their main account: they have a second account for student or school that can be merged. 

View detailed steps on how to merge your account. 

To ensure messages from known addresses or domains like ParentSquare don't get moved to your junk email folder, add them to your “Safe Senders” list. This process is often referred to as “Whitelisting”.

• Spam Filters: Email providers have filters to divert unwanted emails, often called “spam.” Sometimes, though, these filters can be too strict and block emails you want to receive.
• Whitelisting: When you whitelist an email domain, you’re telling your email service that emails from that domain are safe and should always go directly to your inbox, not the spam folder.

Follow the instructions below for the email service you use. 

Outlook Desktop (Windows/Mac)

1. Open Outlook and go to the Home tab.
2. Click on Junk > Junk E-mail Options.
3. In the Junk E-mail Options window, go to the Safe Senders tab.
4. Click on Add.
5. Enter @parentsquare.com in the field and click OK.
6. Ensure that the box for "Also trust e-mail from my Contacts" is checked, and click OK to save your changes.

Outlook Web App (OWA) and Hotmail

1. Log in to your Outlook Web App or Hotmail (via a browser).
2. Click on the Settings gear icon in the top right corner.
3. Select View all Outlook settings at the bottom.
4. Go to Mail > Junk email.
5. Under Safe senders and domains, click Add.
6. Type @parentsquare.com and hit Enter.
7. Click Save.

Gmail

1. Log in to your Gmail account.
2. Click on the Settings gear icon and select See all settings.
3. Go to the Filters and Blocked Addresses tab.
4. Scroll down and click on Create a new filter.
5. In the From field, type @parentsquare.com.
6. Click on Create filter.
7. In the next window, check the box that says Never send it to Spam.
8. Click Create filter.

Yahoo Mail

1. Log in to Yahoo Mail.
2. Click on the Settings gear icon and select More Settings.
3. Go to Filters and click on Add new filters.
4. Name the filter (e.g., "ParentSquare").
5. In the From field, type @parentsquare.com.
6. Choose the folder where you want these emails to be delivered (usually Inbox).
7. Click Save.

Apple Mail (iCloud)

1. Open the iCloud Mail in a browser.
2. Click on the Settings gear icon in the sidebar and choose Rules.
3. Click Add a Rule.
4. In the If a message is from field, select ends with and type @parentsquare.com.
5. In the Then field, select Move to Inbox.
6. Click Done.

Thunderbird

1. Open Thunderbird.
2. Go to Tools > Message Filters.
3. Click on New to create a new filter.
4. Name the filter (e.g., "ParentSquare").
5. Set the condition to From contains @parentsquare.com.
6. Set the action to Move Message to and select Inbox (or a specific folder).
7. Click OK to save the filter.